Business Process Automation

At peopleCRM we automates business processes by building, implementing and integrating enterprise web solutions that help companies to avoid process interruptions and resolve data interchange issues. This takes workflow automation to a higher level resulting in business process management becoming more transparent and efficient.

We help our clients fulfill crucial business objectives with lesser efforts. So clients receive predictable results in specific operational activities and business process improvement overall:

  • Increase efficiency
  • Eliminate errors
  • Reduce delays
  • Have better control
  • Easily spot problems
  • Optimize process
  • Drive workflows
  • Re-use experience
  • Transfer knowledge


Why peopleCRM is Capable of Delivering BPA

It is no secret that business process automation is always a challenging job. The vendor needs to have a very comprehensive amalgamation of technology skills and relevant horizontal and vertical expertise so as to be able to handle it successfully. peopleCRM’s BPA approach combines a number of crucial components that offer a robust foundation to successfully accomplish an automation project.

Horizontal Expertise
peopleCRM expertise covers all the main domains helping us to support business processes across the entire enterprise.
  • Workflow automation and task management
  • Supply chain management and inventory management
  • Document management and ECM
  • Customer relationship management
  • Business intelligence
  • Corporate Intranets and Extranets
Vertical Expertise
For over 10 years peopleCRM has been offering advanced solutions for companies and enterprises around the world. We have worked with companies in a number of industries like Oil & Gas, Engineering, Finance & Accounting, Telecom, Automotive, Healthcare, Education and many others and are proud of the long term relationships we have formed and nurtured.

Technology Competency
peopleCRM has solid skills in a wide range of technology platforms, development frameworks and customizable software products, which makes us capable of executing technologically complex projects. The core of peopleCRM's technology competency is its .NET, Java, PHP and RoR pool. In addition, peopleCRM is experienced in a variety of platforms and products proven to be reliable tools for business automation:

peopleCRM covers a whole range of technology platforms, development frameworks and customizable software products when it comes to skills helping us execute technologically complex projects. At the core is peopleCRM technology competency in .NET, Java, PHP and RoR. Other platforms and products that we are proficient in are:
  • Open source technologies and products, including Liferay, OpenCms, Alfresco, etc.
  • Microsoft technologies and products, including SharePoint, Dynamics CRM, BizTalk Server, etc.
  • Mobile platforms, including Android, iOS, Windows Phone and Blackberry
  • IBM FileNet
  • EMC Documentum
  • Oracle databases
Business Process Modeling
Business process modeling is what actually connects all the components together, launches and drives a BPA project. peopleCRM project team always has business analysts responsible for revealing business needs, requirements management and business process modeling. To design consistent and transparent models we utilize:
  • Business Objects Modeling (BOM)
  • Business Process Model and Notation (BPMN)
  • Unified modeling language (UML)
  • Business Process Execution Language (BPEL)
  • Software prototyping
Long-term Partnership
You just need to take the first step to begin a long partnership. This is very true in BPA where to deliver a solution that adds real value lots of factors must be taken into account. peopleCRM is focused on long-term partnership providing careful step-by-step project execution with clear deliverables at each phase, full cycle implementation, admin and user trainings and continuous support, maintenance and improvement of the solutions created.